Frequently Asked Questions | Bariatric Weight Loss Program | Cape Fear Valley Health
Bariatric Weight Loss Program
(910) 615-2274

Frequently Asked Questions

  1. Who are your surgeons?

    Dr. Classen, Dr. Appresai and Dr. Ejeh

  2. What are my surgical options

    Our providers specialize in laparoscopic gastric bypass surgery and gastric sleeve surgery. These procedures are the current "gold standard" for surgical options. The surgeons also on occasion perform revisional surgery, most commonly removing prior lap bands. Learn more here

  3. How experienced are your bariatric surgeons?

    As of September 2020, our providers have performed over 3500 procedures; approximately 95% of these have been done laparoscopically. Our surgeons have attained an expert level skill in performing Bariatric surgeries through experience, diversity of training, certifications and credentialing through Fellowship Programs and Board Certifications through the American Board of Surgery. Each one of our surgeons participates in numerous hours of Continuing Medical Education each year to stay up to date on the newest procedures and advancements in the field of Bariatric Surgery. Our surgeons experience, safety and quality record have earned us several accreditations within the bariatric world, including recognition by the American Society for Metabolic and Bariatric Surgery.

  4. Why does the process take 3-6 months in total?

    There are many factors and steps that vary based on multiple factors. Different insurance carriers have different mandatory requirements prior to surgical intervention. Patients must also allow for time between referrals and follow up appointments with specialists for the surgeons to receive and review their results. This can take 1-2 weeks following each subsequent specialist appointments.

  5. What are my first steps to qualify for surgery?

    There are several steps that must be completed. First, log in and complete our virtual video seminar. Please review our comprehensive checklist of steps that you will need to complete found here.

  6. What questions do I ask when I call my insurance company?

    Always ask for and write down the name and direct extension number of the person you speak to at your insurance company. The next most important question pertains to your Bariatric Benefit, qualifications, and your financial responsibility. Ask if they pay for weight loss surgery. You may also ask for your plan benefits to determine your financial responsibility.

  7. Will I need medical documentation?

    Medical records are required for a minimum of 2 years. Federal programs such as Medicare and Tricare require 5 years. This record can be from your doctor, a weight loss center, your job, or the hospital.

    You will need to provide us with a letter of support for Bariatric Surgery from your primary care provider. Many providers have a standard form letter that can be accepted for this purpose. If needed, an example can be provided.

    You will also need to obtain any medical records such as any cardiology (heart) records, any pulmonary (lung) records and any sleep studies. We must have this information to review by the time of your first in person visit.

  8. How long does it take to get an appointment?

    After viewing our online educational seminar to completion, you will be contacted to schedule your first appointment. It may take 2-4 weeks if you prefer a specific surgeon. Otherwise, you can ask to be scheduled in the first available time slot for the first available surgeon.

  9. How do I get to your clinic location?

    See our location maps and contact information here.

    Cape Fear Valley General Surgery Village Surgical is located at 1841 Quiet Cove Fayetteville, NC 28304.

    Ferncreek General Surgery is located at 4140 Ferncreek Drive, Suite 601 Fayetteville, NC 28314.

  10. Why is it I can only have an appointment on certain days?

    Our providers are only in the office on a limited basis due to their alternating surgery schedules, as well as emergency surgery on-call schedules.

  11. From my first office visit, how long will it take to have surgery?

    Depending on the number of consults and testing it usually takes 3-6 months.

  12. Once I am approved by my insurance company, how long does it take to get my surgery scheduled?

    2-4 weeks

  13. Which hospitals do you use?

    All patients currently have surgery at our main Operating Suite within the Cape Fear Valley Medical Center located at 1638 Owen Drive Fayetteville, NC 28304

  14. How soon after surgery can I return to work?

    Depending on the occupation, a patient may return to work 2-3 weeks after laparoscopic surgery, and 3-6 weeks after open surgery.

  15. When are the support group meetings?

    Every third (3rd) Thursday of every month at 6:00 pm virtually. The meetings last about 1 ½ hours. Please refer to our Bariatric Weight Loss Support Group page to find more information, download a schedule of times or submit a question.

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