Every person who joins Cape Fear Valley Health brings unique talents, experiences, and a shared commitment to making a difference. Whether you provide direct patient care, support operations behind the scenes, or advance innovation and education, your work has a meaningful impact on the patients, families, and communities we serve.
As one of North Carolina's largest regional health systems, we're united by more than our size—we're defined by our people. Our culture is built on compassion, excellence, collaboration, integrity, and accountability—values that guide every interaction, every decision, and every opportunity to improve the health of our communities.
As our health system continues to grow, invest in new technologies, expand access to care, and advance medical education through the Methodist University Cape Fear Valley Health School of Medicine, you'll find opportunities to learn, grow, and make a lasting impact.
Together, we're improving health, inspiring hope, and shaping the future of healthcare—one patient, one family, and one community at a time.
Our Values
- Patient-Centeredness: Putting our patients' interests first, providing unsurpassed service with an emphasis on safety and quality outcomes.
- Integrity: All that we say and do is founded in honesty, openness and respect.
- Cultural Diversity: Respecting our community’s multicultural diversity in our daily operations and practices.
- Innovation: Encouraging creativity, embracing change, continual learning and personal empowerment.
- Teamwork: Embracing a variety of opinions and being mutually supportive in achieving our vision.
- Accountability: To our community, our organization and to each other for our individual and organizational performance and behaviors.
- Education: Promoting lifelong learning and preparing future medical professionals.
Click here to view a map of our sites of care!
Performance Compass
The patient is at the center of everything we do!
| The Performance Compass is Cape Fear Valley Health’s visual framework for aligning our organizational goals and daily behaviors across four core dimensions—Quality & Safety, Growth & Innovation, Financial Stewardship, and Satisfaction. It helps every employee understand how their work contributes to our mission, ensuring balanced performance, accountability, and progress toward excellence. Teamwork, Empathy, Accountability, and Messaging/Communication. |
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Quality & SafetyDelivering the highest standard of care by benchmarking best practices, achieving accreditations, and maintaining a culture of zero harm.
Focus Areas:
- Zero harm and patient safety
- Accreditation and certification excellence
- Evidence-based care and readmission reduction
- Mortality reduction
Satisfaction
Delivering the highest standard of care by benchmarking best practices, achieving accreditations, and maintaining a culture of zero harm.
Growth & Innovation
Expanding access to care and advancing medical excellence through strategic partnerships, facility development, and cutting-edge programs.
Focus Areas:
- Service-line expansion and new facilities
- Academic partnerships (e.g., medical school, residencies, fellowships)
- Clinical research and innovation
- Technology adoption and process improvement
Financial Stewardship
Acting responsibly with resources to sustain financial health and maximize community impact.
Focus Areas:
- Fiscal responsibility (‘spending as though it were our own’)
- Operational efficiency and cost containment
- Economic contribution to the region
- Resource optimization for long-term growth
On-site
ID Badge Use and Expectations
Your ID badge is a requirement to control access to and from areas identified as security sensitive. It is always worn above the waist with the employee’s picture visible. Badges can also be used for purchasing from the on-site cafeteria or the gift shop.
Employee Parking & Food Services
Parking Depends on Your Work Location. Click here to view parking information & food services.
Workday
Workday is our all-in-one platform for accessing and managing key employee information, including HR, payroll, benefits, time, and other workplace resources. The platform helps streamline processes and provides a more convenient experience for team members across our health system. Download the Workday app from the App Store or Google Play Store.
Benefits include:
- Mobile-friendly and single-sign-on for everything you need in HR and accessible from any device from anywhere.
- Eliminates paper processes for HR functions such as changing personal information, checking benefits, requesting time off, submitting expenses, generating reports, etc.
- Employees can maintain their own contact information, tax withholding, direct deposit information, etc.
Payday & PTO Information
Cape Fear Valley Health operates on a bi-weekly schedule of pay.
2026 Holidays:
- New Year's Day: Thursday, January 1
- Martin Luther King Jr. Day: Monday, January 19
- Good Friday: Friday, April 3
- Memorial Day: Monday, May 25
- Independence Day: Saturday, July 4
- Labor Day: Monday, September 7
- Thanksgiving Day: Thursday, November 26
- Christmas Day: Friday, December 25
- 2026 Pay Period Information
2026 Pay Period InformationBegins Ends Payday December 22 January 10 January 16 January 11 January 24 January 30 January 25 February 7 February 13 February 8 February 21 February 27 February 22 March 7 March 13 March 8 March 21 March 27 March 22 April 4 April 10 April 5 April 18 April 24 April 19 May 2 May 8 May 3 May 16 May 22 May 17 May 30 June 5 May 31 June 13 June 18 June 14 June 27 July 3 June 28 July 11 July 17 July 12 July 25 July 31 July 26 August 8 August 14 August 9 August 22 August 28 August 23 September 5 September 11 September 6 September 19 September 25 September 20 October 3 October 9 October 4 October 17 October 23 October 18 October 31 November 6 November 1 November 14 November 20 November 15 November 28 December 4 November 29 December 12 December 18 December 13 December 26 December 31 December 27
Employee Assistance Program (EAP)
Life doesn’t always go as planned, and everyone faces challenges from time to time. Our Employee Assistance Program (EAP) is here to provide confidential support and resources to help you and your family navigate life’s everyday moments—whether you’re managing stress, facing a personal challenge, or simply looking for guidance. Just as your health benefits support your physical well-being, EAP supports your emotional and mental well-being. At Cape Fear Valley Health, we know our employees are our greatest asset, and we’re proud to offer these services at no cost as part of our commitment to supporting you both at work and at home.
Click here to learn more.
Pastoral Care
Pastoral Care provides compassionate support to patients, families, and team members through emotional, spiritual, religious, ethical, and personal care. Services are provided by board-certified or board-certified eligible professionals, as well as specially trained volunteer clergy and lay leaders.
At Cape Fear Valley Health, our Chaplains are specially trained to support the spiritual and emotional aspects of health care, offering guidance, comfort, and a listening presence during times of uncertainty, transition, or need.
For urgent Chaplain support: Call the Switchboard at (910) 615-4000 and ask for the on-call Chaplain.
For more information on our Pastoral Care services at all facilities, click here.
Cultural, Ethical or Religious Beliefs
Cape Fear Valley Health respects and values the diverse cultural, ethical, and religious beliefs of our team members. We recognize that employees may have sincerely held beliefs that impact certain aspects of their work, and we are committed to reviewing reasonable accommodation requests whenever possible while continuing to support safe, compassionate patient care.
Examples of accommodation requests may include:
- Exemptions from the annual flu vaccination requirement
- Time off to observe religious holidays, Sabbath practices, or attend religious services
- Scheduled breaks for prayer or religious observances
- Requests related to participation in certain health care treatments or procedures
Employees seeking an accommodation should contact Human Resources to discuss their request and begin the review process.
Financial Wellbeing
Financial wellbeing includes our employee’s ability to make the most of their money and finances on a day-to-day basis, while also being able to navigate the expectancies of life. We want our employees to be financially secure, resilient, confident and empowered.
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We are committed to assisting our employees with navigating their finances. To support this commitment, Cape Fear Valley has partnered with:
Since 1982, Bragg Mutual has been the official credit union for Cape Fear Valley Health. Service includes checking, savings, and lending options for the purchase of vehicles and homes. 
All employees are eligible to participate in the 403 (b) plan through the approved retirement vendors, Lincoln Financial Group. 
Employees have access to exclusive programs designed to help stretch their dollars further. Through the Marketplace Savings platform, team members can enjoy special offers on travel, entertainment, shopping, and much more.
Safety at Work
At Cape Fear Valley Health, safety is everyone’s responsibility. We are committed to creating a culture where proactive risk prevention, open communication, and accountability guide the way we work every day. By speaking up, reporting concerns, and following established safety practices, each team member plays an important role in keeping our patients, visitors, and one another safe.
Our Employee Health department is a specialized resource dedicated to supporting the health and well-being of our workforce through preventive care, medical services, and workplace health programs. Guidelines and practices are informed by recommendations and standards from trusted organizations, including the Centers for Disease Control and Prevention (CDC), The Joint Commission, Occupational Safety and Health Administration (OSHA), Americans with Disabilities Act (ADA), Department of Transportation (DOT), and other recognized authorities.
We encourage employees to promptly report safety concerns, workplace injuries, illnesses, or potential hazards so they can be addressed quickly and effectively. Reporting tools include:
- Safety Improvement Report (SIR) – Used to report safety concerns, hazards, near misses, and opportunities for improvement.
- First Notice of Injury or Illness (FROI) – Used to report work-related injuries or illnesses
Additional safeguards throughout the health system include Emergency Codes and Safety Data Sheets. Your specific unit or area will share pertinent safety information with you in the time following your start date.