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Contact Us

We'd like to hear from you. Please send your feedback or questions to us via E-mail at info@capefearvalley.com. We value feedback and appreciate your taking the time to share your comments and questions with us. Please note, if this is a matter of urgent nature, please contact your primary care physician or call 911. If you are unsure if the matter is urgent, please call our CareLink hotline at (910) 615-LINK (5465) to speak to a Registered Nurse.

Phone Numbers

Cape Fear Valley switched over to a new 615 prefix phone number system on Saturday, Jan. 31, 2009, to accomodate recent growth within the health system. This means almost every health system phone number has changed.

To ease the transition, all external calls to Cape Fear Valley Health System using the old 609 prefix will automatically be forwarded to the appropriate 615 number through August 2009.

Starting in May 2009, callers will receive a voice message notifying them the number has changed, but calls will continued to be automatically routed to the new number. In August, callers will be prompted to hang up and dial the correct 615 number instead.

New main phone numbers include:

At Cape Fear Valley Medical Center, the new four-digit extensions will be identical to the room numbers for patient rooms, to help the public more easily locate and communicate with their loved ones in the hospital.

A complete list of the health system's phone numbers are below:


Cape Fear Valley Medical Center

New Number

1638 Owen Drive

615-4000

Patient Information

615-7199

To Dial A Patient's Room:

 

Dial 615 Plus 4-Digit Room Number

 

Ambulance Billing Information

615-6448

Blood Donor Center   3357 Village Dr.

615-LIFE

Cancer Center - Cape Fear Valley

 

Medical Oncology

615-6910

Radiation Oncology

615-6690

Cancer Center - Health Pavilion North

 

6387 Ramsey Street

615-3840

Cape Fear Valley Health Foundation

615-1285

Friends of Cancer Center

615-7618

Friends of Children

615-7521

Friends of the Heart Center

615-1285

Friends of Nursing

615-1285

Friends of Rehabilitation

615-1285

Friends of Stanton Hospitality House

615-4032

Tribute Giving

615-1285

Cape Fear Valley Medical Associates

615-5610

Cardiac Pulmonary & Vascular Rehabilitation

615-6580

CareLink

615-5465

Chaplain

615-6019

Child Development Center   1727 Roxie Ave.

615-6656

Community Alternatives

484-4297

Community Relations

615-6445

Coordination of Care

615-6835

Diabetes & Endocrine Center 101 Robeson Street

615-1623

Diagnostic Center  524 Beaumont Road

615-4845

Dietitians (Out-Patient)

615-6268

Emergency Department

615-8000

Emergency Medical Services

 

Emergency Calls

 

Employee Assistance Program

615-1733

Environmental Services

615-6185

ExpressCare Urgent Care Facilities

 

Cape Fear Valley ExpressCare

 

1638 Owen Drive

615-4372

Health pavilion North ExpressCare

 

6387 Ramsey Street

615-3879

Highsmith-Rainey ExpressCare

 

150 Robeson Street

615-1187

Food & Nutrition Services

615-6008

Gift Shop

615-7902

Heart & Vascular Center

615-8260

Health Information Management

615-7742

Medical Records Release

615-7742

HealthPlex 1930 Skibo Road

615-PLEX

Home Health

615-6740

Hospice

615-6710

Human Resources

615-6646

Industrial Orthopedic & Sports Therapy Center

615-6861

Job Line

615-6250

Laboratory

615-6158

Library Services

615-5746

Lifeline

615-6112

LifeLink Critical Care Transport

615-8090 or 1-800-219-5454

Mammography

615-5116

Marketing

615-4929

Medical Records Release

615-7742

Neurodiagnostics

615-6390

Occupational Health Services  3318 Melrose Road

615-7639

Passport To Health

615-4600

Pathology

615-6149

Patient Account Information

615-7070

Patient Financial Services

615-7070

Patient Registration

615-6141

Patient Relations

615-6120

Performance Improvement / Patient Safety

615-6238

Physician Practices

 

Cape Fear Valley Infectious Disease Care

 

101 Robeson Street

615-1282

Cape Fear Valley Internal Medicine

 

101 Robeson Street

615-1617

Cape Fear Valley Neurosurgery

 

1010 Robeson Street

615-1880

Cape Fear Valley OB-GYN

 

1341 Walter Reed Road

615-3500

Cape Fear Valley Pediatric Care

 

1262 Oliver Street

 

Cape Fear Valley Perinatology

 

2109 Valleygate Drive

615-3590

Diabetes & Endocrine Center

 

101 Robeson Street

615-1623

Health Pavilion North Family Care

 

6387 Ramsey Street

615-3920

Hoke Family Medical Center

 

405 S. Main St. Raeford

615-5800

Hope Mills Family Care

 

4092 Professional Dr. Hope Mills

424-0123

Murchison Medical Care

 

2409 Murchison Road

482-3500

Senior Health Services

 

101 Robeson Street

615-1630

Stedman Medical Care

 

NC Hwy 24

485-6228

Westside Medical Care

 

1463 Pamalee Drive

482-3000

Physicians Billing Service

615-6448

Pulmonary Function Lab

615-6743

Purchasing

615-6347

Radiology Referral

615-5116

Recruiting

 

Allied Health

615-7404

Nursing

615-4422

Respiratory Care

615-6830

Security

615-6296

Short Stay (Outpatient) Surgery Center

 

Sleep Center

615-6389

 

Sleep Lab

615-4501

 

Stanton Hospitality House 1617 Roxie Ave.

615-4032

 

Training & Development

615-4754

 

TTY-TDD

615-5864

 

 

 

 

Valley Pharmacy

615-7243

 

Volunteer Services

615-6783

 

Waiting Rooms

 

 

Cardiac Surgery Intensive Care

615-7434

 

Children's Center

615-7520

 

Critical Care

615-6076

 

Family Birth Center

615-7920

 

Heart & Vascular Center

615-7846

 

Neonatal Intensive Care

615-4683

 

Short Stay

615-7690

 

Surgical

615-7995

 

 

 

 

 

 

 

Highsmith-Rainey Specialty Hospital

 

 

150 Robeson Street

615-1000

 

Patient Information

615-1000

 

To Dial A Patient's Room

 

 

Dial 615 - 1 Plus Room Number

 

 

Admitting

615-1140

 

Pre-Admission

615-1347

 

ExpressCare

615-1187

 

Human Resources

615-1160

 

Medical Records Release

615-1153

 

Nursing Administration

615-1105

 

Outpatient Physical Therapy

615-1240

 

Patient Account Representatives

615-7070

 

Radiology

615-1200

 

CT Scan

615-1233

 

Ultrasound

615-1234

 

Respiratory Therapy

615-1249

 

Volunteer Services

615-1129

 

 

 

 

 

 

 

Cape Fear Valley Rehabilitation Center
Formerly Southeastern Regional Rehabilitation Center

 

 

1638 Owen Drive

615-6091

 

Administration

615-6087

 

Inpatient Information

 

 

8 AM - 5 PM Monday - Friday

615-6091

 

 

 

 

Outpatient Therapy Referral

615-4990

 

Aquatic Therapy

 

 

Occupational Therapy

 

 

Physical Therapy

 

 

Speech-Language Pathology

 

 

Therapeutic Recreation

 

 

Hearing / Hearing Aid Services

615-6079

 

Psychology / Neuropsychology

615-6032

 

Wound Management

615-6489

 

Industrial Orthopedic & Sports Therapy Center

 

 

3403 Melrose Road

615-6861

 

HealthPlex Physical Therapy / Occupational Therapy

 

 

1930 Skibo Road

615-4001

 

Health Pavilion North Physical Therapy / Occupational Therapy

 

 

6387 Ramsey Street

615-3885

 

 

 

 

 

 

 

Behavioral Health Care

 

 

Inpatient Services 3425 Melrose Road

615-3600

 

Outpatient Services 3425 Melrose Road

615-3701

 

 

 

 

 

 

 

 

Health Pavilion North

 

 

6387 Ramsey Street

615-3830

 

Business Office

615-3830

 

Cancer Center

615-3840

 

ExpressCare

615-3879

 

Family Practice

615-3920

 

Laboratory

615-3815

 

Pharmacy

615-3900

 

Physical & Occupational Therapy

615-3885

 

X-ray / EKG

615-3822

 

Ultrasound

615-3821

 

CT

615-3982

 

 

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