Talking with Tact: Assertive Communication
This course provides guidance on communicating with others in a direct and honest manner that will enhance personal and work relationships.
Working and Winning: Workplace Etiquette
This course will allow participants to set a professional tone to help them build successful and positive experiences in the workplace that will provide a work environment of mutual consideration and respect.
Taking the Tea out of Team
Learn how to focus on not letting miscommunication, gossip or conflict cause negative and unproductive tea work ethic.
Unwind My Mind – Self Care/Self Focus
This class focuses on helping participants learn how to take time to identify stresses in their life and the impact they have on the mind, body, and relationships.
From Resume to Offer Letter – The Art of Resume Writing and Interviewing
Learn the art of crafting compelling resumes and mastering interviewing techniques. This course covers resume design, interview strategies, and other job seeking tips.
Mastering Cultural Communication and Overcoming Bias
Become a Bias Buster by discovering the tools to dismantle personal biases and learning to understand one another. This interactive course will focus on understanding cross-cultural communication in the healthcare system and uncovering unconscious biases.
Precepting 101
This course is designed for any RN or Allied Health Professional who would like to precept in the Healthcare System. It is required, per policy, in order to receive Preceptor pay. CNEs/CEUs are awarded.
Dialing Up Your Decorum: Ringing in Success with Phone Etiquette
Elevate your phone game! “Dialing Up Your Decorum” is a course designed to help you ring in your professionalism, master your tone, and hang up on your bad habits. This interactive course will focus on connecting with customers, practicing active listening, and upgrading your call courtesy.