Upon completion of your interview you will:
- Be contacted by the recruiter if you have been selected for the position. We will begin background and reference checks upon acceptance of our employment offer.
- Receive a letter via email with instructions of all pre-employment requirements, where to go for New Employee Orientation, where to park, etc. Please read carefully and follow the instructions. Professional attire is expected.
- If you are not selected for a position, you will be notified and your application will be retained for 90 days.
Our Values
- Patient-Centeredness: Putting our patients' interests first, providing unsurpassed service with an emphasis on safety and quality outcomes.
- Integrity: All that we say and do is founded in honesty, openness and respect.
- Cultural Diversity: Respecting our community’s multicultural diversity in our daily operations and practices.
- Innovation: Encouraging creativity, embracing change, continual learning and personal empowerment.
- Teamwork: Embracing a variety of opinions and being mutually supportive in achieving our vision.
- Accountability: To our community, our organization and to each other for our individual and organizational performance and behaviors.
- Education: Promoting lifelong learning and preparing future medical professionals.
Click here to view a map of our sites of care!
Performance Compass
The patient is at the center of everything we do!
| The Performance Compass is Cape Fear Valley Health’s visual framework for aligning our organizational goals and daily behaviors across four core dimensions—Quality & Safety, Growth & Innovation, Financial Stewardship, and Satisfaction. It helps every employee understand how their work contributes to our mission, ensuring balanced performance, accountability, and progress toward excellence. Teamwork, Empathy, Accountability, and Messaging/Communication. |
- More Information
Quality & SafetyDelivering the highest standard of care by benchmarking best practices, achieving accreditations, and maintaining a culture of zero harm.
Focus Areas:
- Zero harm and patient safety
- Accreditation and certification excellence
- Evidence-based care and readmission reduction
- Mortality reduction
Satisfaction
Delivering the highest standard of care by benchmarking best practices, achieving accreditations, and maintaining a culture of zero harm.
Growth & Innovation
Expanding access to care and advancing medical excellence through strategic partnerships, facility development, and cutting-edge programs.
Focus Areas:
- Service-line expansion and new facilities
- Academic partnerships (e.g., medical school, residencies, fellowships)
- Clinical research and innovation
- Technology adoption and process improvement
Financial Stewardship
Acting responsibly with resources to sustain financial health and maximize community impact.
Focus Areas:
- Fiscal responsibility (‘spending as though it were our own’)
- Operational efficiency and cost containment
- Economic contribution to the region
- Resource optimization for long-term growth
On-site
ID Badge Use and Expectations
Your ID badge is a requirement to control access to and from areas identified as security sensitive. It is always worn above the waist with the employee’s picture visible. Badges can also be used for purchasing from the on-site cafeteria or the gift shop.
Employee Parking
Parking Depends on Your Work Location. Click here to view parking information.
Wayfinding
Use the ValleyWay navigation app and facility signage to find departments, entrances, and services. Available on Android and iOS.
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