General News

Cape Fear Valley Health is pleased to announce that it has resumed filing insurance claims for prescriptions. The health system's ability to file insurance claims for prescriptions was halted last month after the national cybersecurity attack on Change Healthcare.

Patients who would like to rebill their insurance and be reimbursed accordingly for prescriptions that were purchased without insurance during the outage should contact their pharmacy.

"We're working our way through a backlog of about 10,000 claims that we are now able to file," said Executive Corporate Director of Outpatient Pharmacy Deanna Thompson. "We appreciate everyone's patience as we work to reprocess everyone's claims."

On Feb. 21, Change Healthcare announced that it had been impacted by a cyberattack. The healthcare technology company provides claims processing and payments for Cape Fear Valley Health’s pharmacies, along with many other healthcare providers across the country.

Related Articles

Jun 25, 2025 General News

NFL’s Julian Hill teams up with Cape Fear Valley Health Foundation to bring joy to pediatric patients

Miami Dolphins tight end Julian Hill brought inspiration, encouragement, and smiles to young patients at Cape Fear Valley Medical Center Friday during a special visit organized in partnership with the...
NFL player Julian Hill with baby Kaison Moody
Jun 19, 2025 General News

Cape Fear Valley Urology expands access with new Lillington clinic

Cape Fear Valley Health is proud to announce the opening of its newest urology clinic in Lillington – Cape Fear Valley Urology - Lillington, located at 225 Brightwater Drive. This expansion bring...
Cape Fear Valley Urology expands access with new Lillington clinic
Jun 16, 2025 General News

Cape Fear Valley MIH Cumberland County EMS nationally recognized for quality heart and stroke care

Cape Fear Valley Mobile Integrated Healthcare and Cumberland County Emergency Medical Services have received national recognition from the American Heart Association for excellence in emergency cardio...
2025 Mission: Lifeline® EMS Gold Achievement Award
View all news