Getting Started
- When will I receive information about my first day?
You will receive onboarding instructions with details about your first day, including arrival time, location, orientation requirements, and any items you need to complete before starting.
- Where do I report on my first day?
Your first-day reporting location and arrival instructions will be provided in your onboarding materials. If you have questions before your start date, please contact your recruiter or Human Resources representative.
- What should I bring with me on my first day?
Please bring any required identification or documentation requested during the onboarding process. Additional details about what to bring will be included in your pre-employment communications.
- What should I expect during New Employee Orientation?
Orientation is designed to introduce you to Cape Fear Valley Health, our mission and values, employee resources, benefits, policies, and tools you will use in your role.
Pre-Employment Requirements
- What steps must I complete before my first day?
Before beginning employment, new team members must complete required pre-employment steps, which may include background screening, employment and education verification, health requirements, required forms, and other onboarding activities.
- How do I complete my background check?
You will receive an email invitation from our background screening partner with instructions to complete the required forms. Please complete this information promptly to avoid delays in your start date.
- What happens if I have questions about my pre-employment requirements?
Your recruiter or Human Resources representative can assist you with questions about required onboarding steps.
Employee Resources & Technology
- What systems will I use as a new employee?
Cape Fear Valley Health uses several technology platforms to support employees, including Workday for HR-related information and other systems specific to your role and department.
- How do I access my employee information?
Employees can access important employment information through Workday, including personal information, payroll details, benefits, time tracking, and other HR resources.
- Who do I contact if I need help with technology access?
For assistance with system access, passwords, or technical issues, contact the Information Technology Help Desk.
- When will I receive my employee badge and system access?
Your department and onboarding team will provide information about badge access, system credentials, and other role-specific resources.
Benefits & Wellness
- When do my benefits begin?
Benefit eligibility and effective dates vary based on your employment status and hire date. Detailed information will be provided during the benefits enrollment process.
- How do I enroll in benefits?
You will receive instructions on how to review your options and complete enrollment after becoming eligible.
- What resources are available to support my well-being?
Cape Fear Valley Health offers resources designed to support your physical, emotional, financial, and overall well-being, including Employee Assistance Program (EAP) services.
Workplace Expectations
- What should I know about workplace safety?
Safety is everyone’s responsibility. Employees are encouraged to report safety concerns, workplace injuries, illnesses, and potential hazards through established reporting processes.
- Who do I contact if I have a workplace concern?
Employees are encouraged to speak with their leader, Human Resources, or the appropriate support department depending on the nature of the concern.
- What should I do if I need a workplace accommodation?
Cape Fear Valley Health is committed to supporting employees and will review reasonable accommodation requests related to disabilities, medical needs, cultural beliefs, ethical beliefs, and religious practices. Contact Human Resources for assistance.
Culture & Connection
- What resources are available to help me feel connected as a new employee?
Cape Fear Valley Health offers resources, programs, and opportunities to help employees connect with their teams, grow professionally, and engage with our mission.
- How can I learn more about Cape Fear Valley Health’s mission and values?
New employees will learn about our mission, vision, values, and commitment to serving our communities during orientation and through ongoing employee communications.
- How can I stay informed about health system news and updates?
Employees can stay connected through internal communication channels, newsletters, employee portals, and other health system updates.
Helpful Contacts
- Who should I contact if I have questions before my first day?
Your recruiter or Human Resources representative is your primary contact for onboarding questions before you begin.
- Who can help me after I start?
Your leader, Human Resources, and employee support departments are available to help you navigate your career journey with Cape Fear Valley Health.