Cape Fear Valley Allows Care Companions For Inpatients

5/29/2020

FAYETTEVILLE – May 29,2020 – Cape Fear Valley Health is updating its visitation policy to allow for one care companion per day for most inpatients. The change is effective Monday, June 1.

  • Adult inpatients at Cape Fear Valley Medical Center, Hoke Hospital, Bladen County Hospital and Cape Fear Valley Rehabilitation Center may have one Care Companion during the hours of noon to 8 p.m.
  • Patients age 17 and younger may have two Care Companions who are the patient’s parents or legal guardians.
  • Long-Term Acute Care (LTAC) patients at Highsmith-Rainey Specialty Hospital may not have a Care Companion at this time in order to protect this vulnerable population.

Important Information for All Care Companions

  • All Care Companions should arrive wearing a mask and must successfully complete a health screening including temperature check and respiratory questions.
  • Care Companions may not visit if they have tested positive for COVID-19 or been in close contact with someone who tested positive within the past 14 days.
  • Care Companions must be immediate family members or designated support persons that are able to hear all medical information.
  • Care Companions must be age 16 or older (18 or older for Behavioral Health Care Inpatient Unit).

Hospitals

  • Care Companions must stay in the patient’s room the entire time of the visit. Once the Care Companion leaves the patient’s room, he/she must leave the facility.
  • Care Companions are not allowed in COVID-19 (suspected or confirmed) or isolation rooms.
  • Labor and Delivery patients are allowed one Care Companion who may stay with them for the duration of the inpatient stay. If the Care Companion leaves the hospital, he/she may not return until the next day at noon.
  • Exceptions may be granted on a case-by-case basis by the Nursing Supervisor for patients at end of life.
  • Clergy may visit during the hours of noon to 8 p.m. They must present their clergy identification and specify which patient(s) they are visiting. They must wear a mask and complete a health screening. They are not allowed in isolation rooms or COVID-19 rooms.
  • Care Companions and clergy must sanitize hands before entering and after leaving a patient room. Hand sanitizer is located outside every patient room.

Emergency Departments

  • Emergency Departments at Cape Fear Valley Medical Center, Hoke Hospital and Bladen County Hospital allow one Care Companion to accompany adult patients once the patient is placed in a private treatment room.
  • Patients age 17 and younger may have two Care Companions who are the patient’s parents or legal guardians.
  • The Care Companion must wait in their vehicle until the patient is placed in a private treatment room.
  • If the patient is admitted, the Care Companion must leave the Emergency Department. The Care Companion may visit the patient in the hospital during the hours of noon to 8 p.m.

Surgery and GI Lab

  • Adult surgery patients may have one Care Companion.
  • Patients age 17 and younger may have two Care Companions who are the patient’s parents or legal guardians.
  • For Outpatient Surgery or GI procedures, Care Companions will wait in the Surgery Lounge until the patient is in the Phase II recovery area.
  • For inpatients, Care Companions will wait in the patient’s room.
  • Care Companions must wait in their vehicle for surgeries performed at Highsmith-Rainey Specialty Hospital.
Cardiac Catheterizations and Interventional Radiology Procedures
  • Patients may have one Care Companion that arrives with the patient for the procedure.

Behavioral Health Care Inpatient Unit

  • Patients may have one designated Care Companion for a one-hour visit between 7 and 9 p.m. at a time specified during Admission.

Clinics and Outpatient Diagnostic Appointments

  • Adult patients should arrive alone for appointments unless they require a healthcare decision maker or communication assistance.
  • In those instances, a Care Companion may accompany the patient.
  • A parent or guardian should accompany all minor patients.
  • Masks are required in all facilities.

Community Mental Health Center

  • Patients should arrive wearing a mask.
  • Temperature checks and pandemic screenings will be provided.
  • Patients will be instructed to wait in their vehicle until contacted.
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