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Births
How can I sign up for a maternity tour?
To
register for a tour of our Family
Birth Center, please call CareLink, our 24-hour nurse line, at 609-LINK (5465). The
tours, which are offered only on Mondays, are provided free
of charge.
Are any classes offered for
expectant parents and new mothers?
Click
here to see a list of
the classes available. To register for any of these classes,
please call CareLink at 609-LINK (5465).
I’m
going to give birth at the medical center. How do I
pre-register?
Your
physician should have a copy of the pre-registration form.
Once it is completed, simply mail it back to the Family
Birth Center (address is located on the form).
If
your physician does not have a copy of the form, please come
to the Admitting Desk on the fourth floor of the medical
center. The pre-registration process only takes
approximately ten minutes. For more information, call
609-7944 or 609-7945.
Where
can I find pictures of newborns on your site?
From our main web page, click on web
nursery. This will take you to the Family Birth
Center’s Web Nursery. (A separate company maintains the
web page; if you experience problems, please follow the
links to their customer service page for assistance.)
Please note that a baby’s
photo is posted only if the mother signs a consent form.
Also, due to the volume of photos the company takes
everyday, a photo may take as long as 10 days to be posted.
Blood
Donation
How
can I donate blood?
You
can give the gift of life by attending one of our blood
drives or by calling 609-6300 to make an
appointment.
Please
visit the Blood
Donor Center’s web page for information about their
hours and about specifications that donors must meet.
Why
are some donors being deferred because of international
travel?
Unfortunately,
some very generous blood donors have been told in recent
years that they can no longer give blood. This is the result
of federal guidelines intended to reduce the spread of what
is commonly known as “mad cow” disease.
According
to the guidelines, blood cannot be accepted from persons
who:
- have
traveled to or resided in the United Kingdom for more
than three months between 1980 and 1996;
- were
members of the U.S. military, civilian military
employees or military dependents, stationed for six
months or more from 1980-1990 in Belgium, Germany,
Netherlands, or six months or more from 1980-1996 in
Spain, Portugal, Turkey, Italy, and Greece;
- have
lived in one of 30 European countries for periods
totaling five years or more are not eligible to donate.
As
more becomes known about this devastating disease, these
restrictions may be lifted. In the meantime, deferred donors
may still do their part by encouraging friends and loved
ones to donate.
Careers
Up-to-date
information about open positions, benefits and more is
always available at www.capefearcareers.com.
The site includes contact information for various areas, and
an application you can download and complete.
HealthPlex
What
is HealthPlex?
HealthPlex
is our award-winning fitness facility, located at 1930 Skibo
Road. Be sure to visit www.healthplexonline.com
for a complete explanation of its features.
How
can I join HealthPlex or tour the facilities?
You
can call (910) 860-PLEX or email
a membership representative for membership or tour
information.
Insurance
Is
my insurance accepted at Cape Fear Valley Health System?
Please
contact your provider to determine if your insurance can be
used at the health system.
Medical Records
Where
can I obtain a copy of a birth certificate?
We
do not keep birth certificates on file. They are sent to the
Cumberland County Vital Statistics Office. The person to
contact is Diane Fisher at 910-678-7767. She may be reached
by email at dfisher@co.cumberland.nc.us.
How
do I get a copy of my medical records?
Because
of federal patient-privacy laws, we cannot release medical
records without a signed consent form. Please call (910)
609-6787 to request a form – as soon as it is completed
and returned to us, your records will be provided to you.
Nursing
Do
you offer student-nurse internship positions?
Yes.
Internships for student nurses are arranged between the
school of nursing in which a student is enrolled and the
health system’s Nursing Department. For more information,
see our career
website or contact one of the health system’s Nurse Recruiters at
609-6646.
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Medical Questions
Who do I call if I have
a medical question?
Simply call 609-LINK, or
1-888-728-WELL. This will take you to CareLink, our 24-hour
telephone health information service.
You
also have the option of sending an email to: emailanurse@capefearvalley.com.
CareLink is staffed by registered nurses and is your
one-stop source for health information. Our nurses have
access to a library of more than 1,100 general health topics
in 53 categories. They can print the health information
you've requested and fax or mail copies to you to read and
review at your convenience.
If you need a physician, CareLink's nurses will be
available to refer you to the type of doctor you need.
CareLink can also help
you register for community education classes offered through
Cape Fear Valley Health System.
How
can I find the right doctor for me?
You
can search by area of specialty in our Physician
Rolodex. Each page contains the physician's contact
information and educational background.
If
you prefer, you can call CareLink at 609-LINK or
1-888-728-WELL. One of our nurses will be happy to make a
recommendation.
Volunteers
How can I find out about
volunteer opportunities at Cape Fear Valley?
Up-to-date information about
volunteer opportunities all over the health system is
available at the following numbers:
- Department
of Volunteer Services - 609-6783
- Friends
of the Cancer Center - 609-6690
- Stanton
Hospitality House - 323-1771
- Home
Health & Hospice - 609-6740
- Friends
of Children - 609-7521
- Friends
of Rehabilitation - 609-6025
- Junior
Volunteers - 609-6117
What
about the Junior Volunteer Summer Program?
Young
persons must be at least 14 years of age by the start of the
summer program and have completed the eighth grade.
Applications are made available at
the beginning of February and materials must be returned by the end of March. Candidates are
interviewed in April and selected by the beginning of May.
After completing their first summer of service, Junior
Volunteers are invited to volunteer throughout the year.
Junior
Volunteers are assigned to work two days a week (Monday
through Friday) from 8:30 a.m. to 3:30 p.m. For more
information, contact Joe Ann O’Briant, Coordinator of the
Junior Volunteer Program, at 609-6783.
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