FAQ | Accountable Care Organizations (ACOs) | Cape Fear Valley Health

Frequently Asked Questions

What does all this mean?

By consenting to be a member of the Valley Connected Care, you have agreed to Navigation Care Services by our nurses. Your information will only be used to help us provide quality care. If you or a family member accessed services through the Emergency Department, have an overnight stay at the hospital, or have a chronic medical condition you may qualify for Care Navigation Services any may receive a call. We also provide health and wellness coaching to assist you in reaching your personal goals.

How much does this cost?

There is no cost for your participation.

Do I have to participate?

Valley Connected Care is a voluntary program for employees and their spouses who are also on the benefit plan.